AI chatbot for business websites
Website chat that understands the question.
Chatsoro uses the information already on your website to answer real questions, guide visitors and capture useful enquiries, day or night.
No card required. Setup help included.
Do you redesign existing websites, or only build new ones?
We can do either. Existing sites can be redesigned in stages or rebuilt if the current setup is holding the project back. If you share the website address and what you want to improve, the team can recommend the most practical route.
Would you like the team to take a look?
The difference
People do not ask questions in menu options.
Older chatbots lean on keywords, canned replies and a fixed path. The moment a visitor asks something the script did not plan for, the conversation stops being useful.
A scripted chatbot
Decision treeWe want the two-bedroom cottage for four nights in October, with a dog. Is that allowed, and is there parking?
Sorry, I did not understand that. Please choose a topic.
Back to the menu
Chatsoro
Natural languageThe visitor keeps going in their own words.
How it works
Four steps, and your site stays as it is.
Chatsoro is added to the website you already have. There is nothing to rebuild and no new platform to move to.
Step 1: Share the website
Send us the address and tell us which parts matter. If some information only exists in a document or in your head, that can be added too.
Step 2: Chatsoro indexes the useful content
Your pages are read and kept in a knowledge base for your business alone. Thin pages, navigation and duplicates are left out so answers stay on point.
Your content stays yoursStep 3: Add one small script
A single script tag goes on your site, wherever it is hosted. Nothing needs rebuilding and your existing design is untouched.
Works on any hostStep 4: Visitors start asking real questions
People type what they actually want to know. The chatbot answers from your content, and when a conversation turns into an enquiry it asks for details.
What it does
Useful in the places a website usually goes quiet.
Most business sites answer questions well enough for someone who reads all of it. Very few people do.
- Answer the questions that come before a sale
- The things people ask before they get in touch are usually already on your site. Chatsoro can find them and answer in a sentence or two.
- Cut down on repeat enquiries
- When the same five questions arrive by email every week, answering them in the chat can reduce how many reach your inbox at all.
- Point people to the right service
- Visitors who are not sure what they need can describe their situation and be guided to the page that fits.
- Turn interest into an enquiry
- When a conversation shows real intent, the chatbot can ask for a name and an email address and keep the context alongside them.
- Keep answering after hours
- Questions arrive in the evening and at weekends. Chatsoro is available to answer them around the clock.
- Stay in your control
- You decide the tone, the instructions, the content it draws on and the domains it is allowed to run on.
Results depend on your website, your traffic and the questions people actually ask. Chatsoro is a way to make the information you already publish easier to reach, not a promise about sales.
The product
The chatbot, in the states you will actually see.
A configured welcome, an answer drawn from indexed pages, a reply still arriving, a captured enquiry, and the same chatbot on a phone.
We want the two-bedroom cottage for four nights in October, with a dog. Is that allowed, and is there parking?
Yes on both. Rosewood is the two-bedroom cottage and it takes one well-behaved dog for a small cleaning fee, with a minimum stay of two nights outside the summer holidays. There is off-street parking for two cars beside the cottage.
Is the garden fenced?
The Rosewood garden is fully enclosed with a gate to the lane. The listing does not say how high the fence is, so if that matters for your dog it is worth checking with Fiona before you book.
Answers arrive as they are written
Responses stream in rather than appearing all at once, so a visitor can start reading straight away.
How far is the nearest beach, and is it walkable with children?
Sandy Cove is about a fifteen minute walk down the lane, on a flat footpath that suits a pushchair. The
Hello. I can answer questions about the cottages, the area and your stay. What would you like to know?
Popular questions
I can pass this to Fiona with the dates you mentioned. Where should she reply?
Send your details
Send to Belmont Cottages
Is there a cot available?
Yes. A travel cot and a high chair can be added to any cottage at no charge, and you can request them when you book.
These panels are written examples rather than a live chatbot. Nothing here sends a message anywhere, and the answers were composed for a fictional business.
Where answers come from
Answers built from your business, not a generic script.
Your website
Your knowledge base
The conversation
Do you take on small jobs?
Yes. Repairs and single-room work are both fine, and there is no minimum job size.
Your pages are indexed
The useful parts of your website are read and kept in a knowledge base that belongs to your business alone.
The right material is found
When a question arrives, the relevant passages are pulled from your content and used to write the answer.
Your instructions set the boundaries
Written instructions shape the tone, what to recommend, and the point at which it should hand over to a person.
You can refresh it
When your website changes, the site can be re-indexed so the chatbot is working from current information.
Lead capture
A useful conversation can become an enquiry.
Plenty of visitors will read an answer and leave. Some are ready to talk. When the chatbot sees real intent it can ask for details rather than letting the moment pass.
- Name
- Who is asking, so a reply can be addressed properly.
- Where the business should respond.
- Company
- Useful context for B2B enquiries, and optional for everyone else.
- Context
- What the conversation was actually about, kept with the details so nothing has to be pieced together later.
Captured enquiries are recorded against your chatbot and reviewed through the Chatsoro service. Chatsoro does not push leads into a CRM, and email notifications are not part of the product yet.
- Name
- Dani Okafor
- dani@example.com
- Company
- Okafor & Wren
From the conversationAsked about redesigning an existing five-page site in stages, aiming to start in November.
ServicesHow we work
Demonstration data
Visibility and control
See what people are asking.
Conversations, captured leads and usage are all recorded. They are reviewed and managed with you through the Chatsoro service.
There is no customer self-service dashboard yet. Changes to instructions, content and allowances are made for you rather than by you.
Do you redesign existing websites, or only build new ones?
Tue 21:14
Enquiry captured4 repliesc-9042
What does a typical project cost?
Tue 18:02
Answered from Pricing page2 repliesc-9041
Can you work with our existing Shopify theme?
Mon 16:47
Answered, then handed over5 repliesc-9038
Who would we be working with day to day?
Mon 09:20
Answered from How we work3 repliesc-9035
Every conversation is kept with the questions asked and the answers given, so you can see what visitors to Harbourline Studio actually wanted to know.
Use cases
Best where the same questions come up every week.
These are the businesses where the answer usually exists on the website already, and where a missed enquiry is worth something.
Accommodation and tourism
Is the two-bedroom cottage suitable for a family with a toddler and a dog?
Trades and quote-driven services
Do you cover Ashgrove, and how long is the wait for a bathroom refit?
Professional services
We are a small company moving from sole trader. Is that something you handle?
Education and training
Can I do the diploma part-time while working, and what are the entry requirements?
Agencies and B2B services
Do you redesign existing websites, or only build new ones?
Property and real estate
How do viewings work, and do you manage the property after it is let?
What you control
Clear inputs. Clear controls.
Chatsoro is new, so instead of logos and testimonials, here is precisely what sits in your hands.
Your website content
The chatbot works from the pages you approve. Nothing is invented from a generic dataset about your industry.
Your instructions and tone
How it speaks, what it should recommend and where it should stop are all written by you and can be changed.
Your approved domains
The widget only runs on the website domains you allow, so it cannot be lifted onto another site.
Your usage limits
Message and token allowances, rate limits and an on or off switch sit behind every chatbot.
Your captured leads
Conversations and the details people share are kept with your account and available to review.
Chatsoro is a young product and does not claim security certifications it has not been through. What it can tell you is exactly what the chatbot draws on, where it is allowed to run and what it has been asked.
Pricing
Plans with allowances you can actually check.
Every plan includes help getting set up. Prices are in US dollars.
Early access pricing
Starter
Small or lower-traffic business websites
US$39per month
US$390 a year if you pay annuallyEverything needed to put a website-grounded chatbot on one site and start collecting enquiries.
What is included
- 1,000 AI replies per month
- One chatbot on one website
- Up to 150 indexed website pages
- Custom welcome message
- Custom instructions and tone
- Visual widget branding
- Website domain allowlisting
- Lead capture
- Conversation and lead records
- Usage controls and allowances
- Manual website re-indexing
- Standard email support
Chatsoro attribution stays visible in the widget.
Most Popular
Growth
Established businesses receiving regular website enquiries
US$89per month
US$890 a year if you pay annuallyMore room for questions and content, with the Chatsoro attribution removed from your widget.
What is included
- 4,000 AI replies per month
- One chatbot on one website
- Up to 750 indexed website pages
- Everything in Starter
- Chatsoro attribution removed
- Priority over Starter for support and tuning requests
The Chatsoro attribution can be removed from your widget.
Pro
Higher-traffic businesses, agencies or multiple locations
US$179per month
US$1,790 a year if you pay annuallySeveral chatbots across several websites, with a tailored review before each one goes live.
What is included
- 12,000 AI replies per month across the account
- Up to three chatbots
- Up to three websites
- Up to 2,500 indexed pages across the account
- Everything in Growth
- Priority support
- Tailored launch review
Replies and indexed pages are pooled across the whole account.
One AI reply is one answer generated by the chatbot in response to a visitor. A visitor can ask several questions in one conversation, and each answer counts as one reply. Pages that load the widget without anyone asking a question do not count.
FAQ
Questions worth asking first.
If something here is not covered, ask us directly and we will give you a straight answer.
What makes Chatsoro different from a traditional chatbot?
Older website chatbots usually work from keywords, canned replies and a fixed menu of topics. If the visitor asks something the script does not cover, the conversation stalls.
Chatsoro reads the question as it was written and answers using the information already published on your website. Visitors can ask follow-up questions in their own words rather than picking from a list.
Where do its answers come from?
From your website. Chatsoro indexes the pages you want it to use and keeps them in a knowledge base for your business alone. When someone asks a question, the relevant material is retrieved and used to write the answer.
You can add written instructions on top of that, for example the tone to use, what to recommend and what to leave to a person. No system can be right every time, so the chatbot is designed to keep answers grounded in your content and to hand over rather than guess when something is outside it.
Can it work on my existing website?
Yes. Chatsoro is added to a site you already have. There is one small script tag to paste in, and it works on sites hosted anywhere, including WordPress, Squarespace, Shopify, Webflow and custom builds.
You do not need to redesign or rebuild anything for the chatbot to work.
How long does setup take?
It depends on how much content there is and how quickly the required access and information come together. A straightforward site can often be indexed, configured and ready to test soon after we have the website address and your instructions.
Larger sites, or sites where the useful information is spread across PDFs and pages that need review first, take longer. We will tell you what we need before the work starts.
What counts as an AI reply?
One AI reply is one answer generated by the chatbot in response to a visitor. A single conversation usually contains several.
Loading a page with the widget on it does not count. Only generated answers are counted against your monthly allowance.
What happens if I reach my allowance?
Nothing is charged automatically. Chatsoro can pause replies for the rest of the billing month, or additional usage can be arranged in advance if you would rather the chatbot kept answering.
Usage is visible throughout the month, so running out should not come as a surprise.
Can I change how the chatbot sounds?
Yes. Tone and behaviour are set through written instructions, so the chatbot can be formal, friendly, brief or detailed to suit your business.
The same instructions set boundaries, such as questions it should not attempt and the points where it should ask the visitor to get in touch instead.
Can Chatsoro capture enquiries?
Yes. When a conversation looks like a genuine enquiry, the chatbot can ask for a name, email address and company, and record the relevant context from the conversation alongside them.
Conversations and captured leads are available to review through the Chatsoro service.
Does it replace human support?
No. Chatsoro answers the questions that are already answered somewhere on your website and passes on the rest. Complex, sensitive or high-value questions should still reach a person.
The practical effect is usually fewer repeat questions arriving by email and phone, not fewer people needed to run the business.
Can I remove Chatsoro branding?
On the Growth and Pro plans the Chatsoro attribution can be removed from the widget. On Starter it stays visible.
Is there a free plan?
There is no permanent free plan. Setting up a chatbot involves reviewing your content and configuring it properly, and a free tier does not support that work.
Instead there is a 14-day pilot, set up by hand on your website, with no card required.
Can the website information be updated?
Yes. When your website changes, the site can be re-indexed so the chatbot works from the current information. Re-indexing is run manually at the moment rather than on an automatic schedule.
Does Chatsoro work on WhatsApp or social media?
Not today. Chatsoro is focused on chat on your website. It does not currently support WhatsApp, Instagram, Facebook messaging or voice calls.
Let your website answer back.
Show us your website and we will help you work out whether Chatsoro is a useful fit.
No card required. Setup help included.
What a pilot involves
No card required
Set up with you, not left for you to configure
Runs on your real website content
Ends after fourteen days unless you choose a plan